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Careers

Throughout its three decades in business Capitol Lien has been fostering a dynamic company culture and has received several Best Place to Work honors in the process. We are always seeking experienced individuals in different markets nationwide. We offer a vibrant working environment, flexible schedules, competitive salaries, medical and dental benefits and a 401k plan.

Administrative Assistant

Administrative · St. Paul, Minnesota

Apply here – https://capitollien.bamboohr.com/careers/29

 

Provide office support company-wide via processing some corporate orders, processing corporate work, answering phone calls, receiving, responding to, and distributing incoming order emails, and performing research work when needed.

Main tasks:

  • Professionally respond to phone calls, voicemail, and email inquiries;
  • Complete order entry into appropriate processing software in a timely and accurate manner;
  • Communicate with clients regarding order status and any information needed to complete the order;
  • Update Connect with all order status changes, issues, and client communications regarding orders; 
  • Update order tracking systems with all order status changes, issues, and client communications regarding orders; 
  • Track and maintain order audit logs;
  • Actively assist customers and employees to provide excellent customer service and ensure that all client special instructions and requests are followed;
  • Review, receive, and otherwise obtain information from any and all relevant sources in relation to services within public records industry;
  • Provide information to supervisors, coworkers, and subordinates by telephone, in written form, e-mail, or in person;
  • Develop and maintain professional, constructive, and cooperative working relationships with others;
  • Provide excellent customer service during every client interaction & uphold professional demeanor and dialog with clients;
  • Maintain work queues and ensure that all orders are handled appropriately before leaving for the day. Update notes for all orders and keep clients informed of any order status changes;
  • Complete all orders in a timely fashion while ensuring that “due diligence” is adhered to;
  • Ensure that all client special requests and instructions are followed;
  • Contact clients for any order that may not be completed by the assigned due date or that require additional information to be completed;
  • Organize and prioritize orders based on due date or special requirements, i.e., rush orders, special projects, etc.;
  • Maintain professional and courteous communications with clients and coworkers, using proper email and phone etiquette;
  • Analyze information and evaluate results to determine the best solution for the client and Capitol Lien;
  • Carefully review all results to ensure accuracy, including proper fees, spelling and grammar, are submitted to the client by the preferred method of transmittal;
  • Be mindful of financial resources and diligently oversee the spending of money;
  • Keep department supervisor informed of workload status and availability to assist coworkers;
  • Remain current on industry information, tools, and technology and apply new knowledge to daily tasks;
  • Assist with supply ordering;
  • Perform any additional duties, tasks, and responsibilities as assigned.

 

UCC Specialist

UCC / Corporate · St Paul, Minnesota (Remote)

Location physical preference of upper-midwest, i.e. MN, WI area.

 

Must have prior experience working with public records, such as UCCs, official corporate records, or other lien research.

Apply here – https://capitollien.bamboohr.com/careers/28

 

Research, report on, or file public records at the city, state, county, federal levels and/or online and report the results to our clients while ensuring the accuracy and integrity of the information reported. 

 

 

Detailed Work Activities:

 

  • Review, receive, and otherwise obtain information from any and all relevant sources in relation to services within the public records industry;
  • Provide information to supervisors, coworkers, and subordinates by telephone, in written form, e-mail, or in person;
  • Develop and maintain professional, constructive, and cooperative working relationships with others;
  • Provide excellent customer service during every client interaction;
  • Maintain work queues and ensure that all orders are handled appropriately before leaving for the day. Update notes for all orders and keep clients informed of any order status changes;
  • Complete all orders in a timely fashion while ensuring that “due diligence” is adhered to;
  • Ensure that all client special requests and instructions are followed;
  • Contact clients for any order that may not be completed by the assigned due date or that require additional information to be completed;
  • Organize and prioritize orders based on due dates or special requirements, i.e. rush orders, special projects, etc;
  • Maintain professional and courteous communications with clients and coworkers, using proper email and phone etiquette;
  • Analyze information and evaluate results to determine the best solution for the client and Capitol Lien;
  • Carefully review all results to ensure accuracy, including proper fees, spelling and grammar, are submitted to the client by the preferred method of transmittal;
  • Be mindful of financial resources and diligently oversee the spending of money;
  • Keep department supervisor informed of workload status and availability to assist coworkers;
  • Remain current on industry information, tools, and technology and apply new knowledge to daily tasks;
  • Other duties, responsibilities, and functions as assigned.